Shipping & Delivery

Free Express Shipping on all orders

It makes me happy to provide great value and service to my customers. That’s why you can enjoy Free Express Shipping on all orders except for custom wholesale orders.

Processing Time

Your order will usually be shipped the same day as you ordered or the next day. Please allow for some leeway if it takes a little longer due to a larger amount of orders.

Customs

Orders are shipped to you from a local warehouse so there will be no customs or additional costs. However some platforms offer customers from other countries the option to purchase the product. The platform will inform you of any additional costs. Please note that I/iHeelpads.com is not responsible for any customs fees and/or import taxes once the items have been shipped. By purchasing on or more products, you consent that one or more packages may be shipped to you and you may get customs fees and/or import taxes when they arrive to your country.

Shipping Time

Delivery is fast and usually takes just one to a few days.

Tracking information + Order protection

Your order will always be shipped including a track & trace code. The order fits perfectly through the mailbox, so you don’t need to be home. If you don’t receive your order please contact us and we will solve it for your as quick as possible.

If you have any other questions, please contact me and I will do my best to help you out.